Returns and Exchanges

30-Day Money Back Guarantee

We offer a 30 DAY Money Back Guarantee which means that you can return your item for any reason, within 30 working days of purchase, provided that the item has not been worn and is not damaged by yourself. This gives you peace of mind knowing that your return will be refunded.

Returns

To make the returns process easier, we have various Worldwide Addresses (see list below) for you to return your parcel to. That means you only pay local shipping rates to return your item rather than international rates - saving you money. 

Exchanges

We are more than happy to process exchanges and pride ourselves on excellent customer service. If you are wishing to exchange an item please return the unwanted item and indicate on the order slip which item you would like to exchange it for. Please be aware our stock levels are constantly changing. If your desired item is no longer in stock we will email you and we will find something that is in stock to exchange your item for.

Addresses for Returns/Exchanges:

If you need to exchange it for the same item, make a note on your order slip and send your item to the most convenient address below:

Customer Country Return Address
USA
Canada
Bshirt,
7 Heather Glen Lane,
Delran, New Jersey
08075
USA
UAE Toil & Tinker - EZI - The Bshirt,
Warehouse 11, Al Quoz Industrial Area 1,
Al Asayel Street,
Dubai,
UAE
Australia
New Zealand
BA Trading - Ezi - The Bshirt,
143 Tranquil Drive,
Carramar WA 6031,
Australia
UK
(Default address for rest of world)
Bshirt,
4 Castle St,
Totnes,
Devon,
TQ9 5NU
UK
Germany
Austria
Switzerland
Ezi Returns - The Bshirt,
Industriestraße 30,
21394 Kirchgellersen,
Deutschland
Holland
Belgium
Ezi Returns - The Bshirt,
Euregioweg 350,
7532 SN Enschede,
Nederland.
France Ezi Returns - The Bshirt,
Avenue Jean Jaurès,
Bagneres de Luchon,
31110,
France

You can email global@thebshirt.co.uk to check on the status of your return or exchange, however, please allow 10 working days for us to receive your item first. 

Please ensure you write your order number on the outside of your parcel.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We cannot process your exchange or refund until the item is received by us.